FAQS

MY ACCOUNT

Q: How do I change my passoword?

A: 1.Log into your 18STRONG Training account with your current username and password. 

2. Click on the arrow (below)

3. Click Settings

4. Enter your current password and new password

5. Click SAVE

Q: How do I change the email address on my account?

A: 1. Log into your 18STRONG Training Account

2. Click on the arrow next to the head icon
3. Click Settings
4. Enter your new email address
5. Click SAVE

Q: How do I change my email address for 18STRONG communications?

A: Send an email to [email protected]

ELITE MEMBERSHIP

Q: How do I cancel my Elite Membership?

A: We hate to see you go, but if you must the process is easy. Please send an email to [email protected] to request cancellation.

Q: Can I change my  membership from monthly to annual so I can save $151?

A: Yes! Please send an email to [email protected] and we will change your membership to yearly. 

Q: How do I change my credit card number?

A: Please send an email to [email protected] and we will contact you with a request for your new credit card information. 

GENERAL

Q: How do I join the 18STRONG Private Forum?

A: Forum access is free for Elite members. Please send an email with your Facebook log in email to [email protected] to be granted access. 

If you are not an Elite member and would like to join the forum, please click HERE. The cost is $297 annually to join. If you would like free access with the Elite membership click HERE.

Q: I am not a Facebook member and do not want to join, but I have a training related question, what should I do?

A: Totally understand regarding Facebook, but at the current moment, that’s definitely the most user-friendly and familiar platform for most of the members.  There may be a chance in the future that we bring it in house and have our own, but we’re just not quite sure about pulling the trigger on that. 

But, for the future, simply email me at [email protected] with any questions.  I try to get to them as quickly as I can, but sometimes the inbox is swamped.

 

Q: I am a member and have been listening to your podcasts.  Is there a way to listen to your podcasts on my iPhone?  

A: Yes.  There definitely is.  If you go to the apple podcast app, you can just search for “The 18STRONG Podcast”  and you should see it right away.  Once you click that, you can subscribe right there and will receive all of the new downloads as they come out.

Q: Does 18STRONG have any social media pages I can follow?

A: Yes! We have our main Facebook page  with company news, upcoming podcasts and more. 

We also have the 18STRONG Movement page you can join for free. Check out the welcome video when you get there.

Our YouTube channel has over 10k subscribers and over 1 million minutes watched. It is a great resource for our golfers. 

Finally, we have our Instagram page you can follow.

Q: Do you have a mobile app?

A: Yes, we use an app called, Kajabi Mobile App. You will log in with the same username and password you use to log into your 18STRONG Training account.

Q: How do I unsubscribe from emails?

A: Click on the UNSUBSCRIBE link at the bottom of your email. 

PRODUCT INFORMATION

Q: What is the difference between the ACTIVATE Program and Golf Body Blueprint?

A: The Golf Body Blueprint Program is a little more advanced than the ACTIVATE. It also includes an addition of a high-intensity interval session each week.

This program is a great progression after the ACTIVATE and will challenge you in similar, but different ways.  Very few of the exercises are repeated in the program compared to the ACTIVATE, so you will be progressing your demand on the body, all while improving the basic strengthening patterns that were built in the ACTIVATE.

Q: I noticed one of your sponsors is Superspeed Golf.  I was all set to buy the Ladies Superspeed golf set but I was wondering what is the least expensive way to measure swing speed.  Do you use an app or do you have to make another $200 purchase?

A: To be honest, the only radar I have used that works with the superspeed clubs is the one they sell on their site.  If you are just looking to get your swing speed baseline with your driver, you might be able to do that at a golf galaxy or another place where you can hit balls for free when testing clubs.

TRAINING SUPPORT

Q: What is an example workout you would recommend for someone looking for some structure in the Anywhere program?

A: Monday: Warm-up, strength & power, post workout

Tuesday: Move & Flexibility

Wednesday: Warm-up,Strength & power, post workout

Thursday: Move & Flexibility

Friday: Warm-up, strength & power, post workout

Saturday: HIIT

You can add in the CORE sessions whenever you want. I’d recommend at the end of a workout or after Move & Flex session. 

Q: I have a question about one of the exercises in the training videos, who should I contact?

A: The 18STRONG Movement page or Private Forum are the best place for those questions. If you are not on Facebook, please email [email protected]

 

Q: I am new to the 18STRONG Training, where is the best place to start? I exercise fairly regularly already, but I am looking for a program that will not put a strain on my golf game. 

A: The ACTIVATE program, which we designed as the precursor to the Golf Body Blueprint program would be the best place to start.  Although, either one will challenge you and is adaptable to your abilities (exercises can be altered based on any specific limitations or advantages you might have).  

 

Q: I want to sign up for your Golf Body Blueprint training program but I play golf 3-4 times per week in the summer so I do not usually go to the gym because I feel tired after being at the course all day. Is this something I can overcome?

A: Obviously, everyone has a different time schedule, so we will all have to adjust according to what works best for our personal calendar.

A couple suggestions/options that you can play around with are:

  1. Back off the workouts from 3 times per week to 2 times per week and use the extra day for your practice or playing.
  2. Only perform 3 sets of the exercises instead of the 4 where applicable in order to shorten your gym time.

Remember that the goal of working out during the season is to maintain what you gained in the off-season, prevent injury and stay as mobile as possible so the golf swing feels good throughout the season.

Thus, you can still use the same template of the program, but back of certain things in order to fit your schedule a little better.

Q: In instances when I miss a workout or 2 (I  missed Cardio HIIT day #2 and Workout #3), would you pick up with the workouts that you missed?  Try to double up?  Move on to the next day’s schedule?  I’m not sure what I should do?

A:  Ultimately, you could do either and be completely fine.  But in my own personal training experience, if I get sick and miss a couple of workouts or simply am not feeling great and am not able to give a respectable percentage of effort for part of the week (or whole week), I generally will just repeat that week and push the timetable back.

 

As I’m sure you know, as you progress through a program, we tend to build over the 4 weeks, getting used to the movements, feeling a little stronger and simply being more confident with the exercise, so if you miss part of the week, you are killing some of that momentum.

By repeating that week we can recapture that momentum and continue to build again. 

Q: When I take my practice swing then do my real one I have a tendency to tweek it some, when I do this the ball goes hard left or right depending if I drop my right shoulder. How do I stop these tweets?

A: I would suggest you ask this question on the 18Strong Movement Facebook Page. It’s more of a golf instruction question, which is not our forte, but you might be able to get some help from one of the peeps in there. 

There are a lot of things that could result in an errant shot like that, without seeing it, would be hard for anyone to answer. I would even suggest posting a video of your swing.

Q: What’s the best way to increase your shoulder turn on the back swing?

A: That is a great question for the 18STRONG Movement page or Private Forum (members only) but here is a short video we shot for “Better Shoulder Turn for Golf” a while back.

TECHNICAL SUPPORT

Q: The videos in my training account say buffering and are not loading, what should I do?

A: I understand how frustrating that can be. Let’s check your internet connection first. 

CLICK HERE

You need a minimum download speed of 3Mbps to watch a single video. The best internet speed is 5Mbps.

Second, you can clear your cache.

If you are still having issues and the problem is ONLY with your 18STRONG Training account, please contact [email protected]

Q: I have not received access to my 18STRONG Training account, what should I do?

A: If you do not receive the confirmation email message within 15 minutes of signing up, please check your Junk E-mail folder just in case the confirmation message got sent there. 

Check your other email accounts in case you used another email address to open your account.

Finally, if no email can be found, please send an email to [email protected] and we will reply with access to your account. 

WORKING TOGETHER

Q: I would like to contribute my article to your blog, where should I send it?

A: Thank you for your interest in contributing your content, but we do not accept any blog style content outside of what we produce ourselves.

Q: I would like to advertise on your Podcast, who should I contact?

A: We would love to hear more about your company. Please send an email to [email protected] to see if we are a good fit.

Q: I would like to be a guest on your Podcast or I would like to recommend someone you should interview for your podcast, who should I contact?

A:  We love to get new and exciting guests on our podcast.

Can you please send your media kit to [email protected] or shoot us an email with your information.